You need a guide who has been through the trenches and understands the healthcare system inside and out. That's where Healthcare Redefined comes in – an interdisciplinary team of patient advocates, healthcare navigators and billing specialists dedicated to helping you find medical resources, improve treatment outcomes and offer much needed peace of mind.

You Shouldnʼt Have To Go Through All This Overwhelming "Health Stuff" Alone.

Healthcare Redefined is a Concierge Healthcare Navigation company dedicated to helping people facing chronic, invisible & acute illnesses find a life-changing treatment by leading them to the right team of doctors during life’s most vulnerable moments. As a Board Certified Patient Advocate, we are uniquely positioned to provide a holistic level of care coordination, insurance guidance and medical billing support so our clients feel confident in the choices that matter most.

What makes us unique? We are one-of-its kind Concierge Patient Advocacy in NYC and NJ led by a chronic illness patient and a parent to a survivor who lived and breathed this experience while fighting for her own diagnosis and the life of her own child.

This is also how Healthcare Redefined was born. Now we are on the mission to help others find (better) healthcare options and give them hope for a healthy life.


Feel like youʼre stranded in the middle of the healthcare ocean, trying to figure out which way to turn and start paddling?


we'll bring the life jacket...

From scheduling second opinions and identifying top-ranked Centers of Excellence for acute and chronic conditions to researching clinical trials, handling insurance appeals, and reviewing medical bills, we’ll support you every step of the way.

We continually adapt to the fast-paced healthcare landscape, ready to partner with you in your quest for better health and an improved quality of life.

At Healthcare Redefined, we're your dedicated patient advocates in New York and New Jersey, helping you navigate your healthcare journey with confidence.

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We're here to help - Contact us today .

-NICOLETTA

Thanks for your message!
I am so excited to meet with you and hear more about how I can help! I will get back to you within 24 hours.

Seeing a massive list of doctors or trials after a quick Google search and not knowing who to pick or who to trust isn't just daunting - it can be paralyzing. Lean on us, your trusted Board Certified Patient Advocate in New York and New Jersey, to help you research the best options for your care.

Our team of expert patient advocates in NYC and NJ will work tirelessly to ensure you receive the best care possible, coordinating appointments, treatments, and support services to ease your journey through the healthcare maze.

FIND BEST HOSPITALS & PHYSICIANS NATIONALLY, CLINICAL TRIALS AND TREATMENT OPTIONS

2ND OPINIONS, MANAGING CHRONIC ILLNESS, MANAGING ACUTE ILLNESS/SURGERY 

Research

Care Coordination and Support

how can we help advocate for you?

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You don't have to deal with insurance companies alone anymore. We, your reliable patient advocate in NYC and NJ, are here to ease the burden and walk alongside you to help you navigate and understand your medical bills and assist with insurance appeals. Hallelujah!

yup - we'll do that too.

Understanding Medical Bills and Insurance Appeals

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When time and productivity matters you need the right partner to handle all your healthcare needs. That's where we step in. If you're ready to hand over the management, research, and coordination to someone you can trust,our patient advocacy services in New York City and New Jersey can help.

for when you're too busy to do it all on your own, we Offer specialist healthcare navigation

Concierge Healthcare Liaison

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I’m also a Mom to a Congenital Diaphragmatic Hernia survivor whose own life was affected by rare health conditions in the most unpredictable way.  Meaning - if there's anyone who understands just how difficult the journey of navigating the healthcare system in New York and New Jersey can be - it's me.

Having had first-hand experience as a chronic disease patient and a mother of a child born with a life-threatening birth defect, I decided to help others who experienced lack of support and transparency within the medical system by offering our patient advocacy services in the New York City and New Jersey area. 

These are mine and my daugther’s stories about the power of research, perseverance, and a few brilliant doctors who changed our lives. 

Board Certified Patient Advocate (BCPA), health researcher, medical writer and speaker, and a founder of Healthcare Redefined, the New York City and New Jersey top healthcare navigation and patient advocacy services provider.

I’m Nicoletta
Sozansky.


meet our founder

Our ultimate goal? For you to relax your shoulders at the end of the day knowing you've got the best healthcare advocates in NYC and NJ on your side to help you through this difficult and windy journey.

Depending on your needs, our team will begin our extensive research or coordination for your care. Whether it's finding doctors, clinical trials, or a second opinion, it all starts here.

Our first step is simply seeing if your situation is something we can support you with. Click below to book a stress-free, no-strings-attached, free consultation call.

feel empowered when you get the support you need

we begin extensive research or coordination

book a free consult

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Letʼs Talk About How It All Works

“Disempowerment adds to patientʼs distress and is an obstacle to recovery. Do not be passive. It’s the “difficult” patients who often have the best outcomes.”

-Dr. Andrew Weil, bestselling author and founder of the Arizona Center for the Integrative Medicine

We know firsthand that the US Healthcare systems fails to meet the needs of patients due to its high costs, inaccessibility, and confusing logistics.
 
At Healthcare Redefined, we are committed to providing top-tier health advocacy services in New York City and New Jersey by finding world-renown physicians and surgeons, 2nd opinions, best hospitals and most effective treatment options based on the newest medical research. We partner with world-class hospitals to find Centers of Excellence ranked the highest in the nation in diagnosing, treating and curing complex medical conditions. We are diligent about error-free billing and we work with providers to rectify billing errors, reduce bills and negotiate the cost of care.

Understanding the impact of physical symptoms on mental health, we are taking the burden of research and administrative roadblocks from our clients allowing them to focus on healing and staying healthy. With our patient advocacy services in NJ and NY, we are providing our clients with options when facing critical health issues despite their complexity. We constantly evolve and never stop searching for answers that translate to a better life quality of our clients and their loved ones.

We can't wait to support you on your or your loved ones' healthcare journey.

Healthcare Redefined was founded to fill the void of a broken medical system.

our mission and our promise

We consult via Zoom and by phone,
with clients across the U.S. and around the world. Our services are not currently reimbursable by insurance.

Letʼs Start This Journey Together

it's time to ask for help