Of Americans say the healthcare system is a hassle and that navigating it is stressful.
Of Americans say the system treats them more like a number than a person.
Say that the healthcare system is working in the patient’s best interest.
Your healthcare decisions are some of the most significant you'll ever make, and you should never feel bad about seeking a second opinion or additional support when you are not fully satisfied with your care. This becomes even more crucial when dealing with a life-threatening or rare disease, or when you are offered an invasive procedure that may have lifelong consequences.
At Healthcare Redefined we believe that there’s nothing more important than having a medical team that you can trust. However, let’s be honest - it takes a very long time to find a top physician who truly specializes in your particular condition and who wants to take this journey with you. The usual scenario is that you conduct a Google search and choose a doctor with 5 stars reviews, only to be let down after first few visits. Somehow you feel cheated and robbed of money and time. You feel hopeless and your mental health also suffers while this circle continues.
The truth is that online fake reviews are rampant across top doctor review websites (Google, Yelp, Facebook) and they make it increasingly hard to find a proper care. The internet could be the greatest data resource and research tool however, it takes knowledge and experience to know how to vet all available information.
Majority of hospitals are for profit institutions and they are run like any other business where more patients equates to higher revenue. If you are facing a very costly treatment or surgery, your medical team may not be totally honest with you when it comes to their experience in handling a particular case. That’s why you need a guide to walk you through the process who will make sure that you are choosing best care based on your medical team’s credentials, track record and work ethics.
If you reside near one of the top US hospitals, it is important to recognize that even the best hospitals specialize in certain areas, and it’s very likely that you will find a specialized center out-of-state. Even though travel, insurance coverage or temporary relocation may initially require more time and resources comparing to a local care, it makes a world of difference to see a medical team that truly specializes in a particular condition (very true when it comes to rare diseases), especially if you seeking diagnosis or requiring a specialized surgery.
Finding a top tier hospital seems more straightforward (due to hospital rankings and grades published by credible sources) but there are few important things to note before deciding on the institution that could potentially handle your care.
If our clients wish to pursue out-of-state care, we expand our search to include all Centers of Excellence within the United States. Understanding the challenges of seeking care away from home, we assist with comprehensive care coordination. This includes managing insurance coverage, scheduling in-person and Zoom appointments, arranging diagnostic tests, coordinating travel, and providing access to grants for temporary relocation.
From scheduling appointments and managing medical records to communicating with healthcare providers, we handle the details so you can focus on your health. Ready to simplify your healthcare journey and receive the support you deserve?
Schedule a consultation with New York's and New Jersey's leading healthcare advocate and speak to our healthcare concierge team today.